Summary

NRS provided a web based solution to a State Treasurer’s investment fund office providing their municipalities secure and ready access to their operating cash accounts for transactions, balances, history and statements.


Challenge

  • Treasurer’s Office had hundreds of accounts to service
  • Centralized transaction approval was required
  • Easy, daily account access was critical for efficient use of operating cash
  • Current account statements were very unattractive

NRS Solution

  • Created secure, branded web portal
  • Enabled multiple points of access for flexibility
  • Provided simple, on-line, centralized approval for all transactions
  • Designed customized account statements

Impact

  • Municipal account holders now had multiple options for accessing operating cash
  • Account holders had access to transaction history for self-service research
  • Account statements could be e-delivered
  • Transaction approval was quick and painless

Why NRS

  • Customization is a hallmark of our service
  • Process design is fitted to each situation
  • We listen to clients and then build – we don’t dictate choices and options