Summary
NRS provided a web based solution to a State Treasurer’s investment fund office providing their municipalities secure and ready access to their operating cash accounts for transactions, balances, history and statements.
Challenge
- Treasurer’s Office had hundreds of accounts to service
- Centralized transaction approval was required
- Easy, daily account access was critical for efficient use of operating cash
- Current account statements were very unattractive
NRS Solution
- Created secure, branded web portal
- Enabled multiple points of access for flexibility
- Provided simple, on-line, centralized approval for all transactions
- Designed customized account statements
Impact
- Municipal account holders now had multiple options for accessing operating cash
- Account holders had access to transaction history for self-service research
- Account statements could be e-delivered
- Transaction approval was quick and painless
Why NRS
- Customization is a hallmark of our service
- Process design is fitted to each situation
- We listen to clients and then build – we don’t dictate choices and options